WeWork Japan partnered with a leading technology provider specializing in people counting solutions. They implemented a state-of-the-art system that utilized advanced sensors, cameras, and machine learning algorithms to track the number of people entering and exiting each co-working space. The solution included the following components:
1. Sensor Network: Discreet sensors were strategically placed at the entrances and exits of WeWork locations. These sensors used infrared technology to detect motion and accurately count the number of people passing through.
2. Cameras: High-resolution cameras were installed to provide visual confirmation and assist in differentiating between members and non-members, as well as tracking the flow of people within the space.
3. Data Analytics Platform: Data from the sensors and cameras were fed into a centralized analytics platform. This platform processed the information in real-time, providing WeWork with up-to-the-minute occupancy data for each location.
4. Mobile App Integration: To enhance the member experience, WeWork integrated the occupancy data into their mobile app. Members could check real-time occupancy levels and make informed decisions about when to visit a specific location.
The implementation of people counting technology yielded several significant benefits for WeWork Japan:
1. Optimized Space Utilization: WeWork gained valuable insights into how their spaces were used throughout the day. This data allowed them to reconfigure seating arrangements, allocate meeting rooms more efficiently, and optimize the use of communal areas.
2. Enhanced Member Experience: Members appreciated the real-time occupancy data available through the mobile app. They could choose the best times to visit a location, ensuring a more comfortable and productive experience.
3. Resource Allocation: WeWork’s operations team could allocate staff and resources more effectively based on the occupancy data. They could schedule maintenance during low-usage periods and ensure adequate support during peak hours.
4. Data-Driven Decision-Making: WeWork Japan could make data-driven decisions about expansion, location upgrades, and resource investments, resulting in improved overall business performance.
Implementing people counting technology in their Japanese locations allowed WeWork to stay true to its mission of creating flexible and innovative workspaces. By gaining a deeper understanding of how their spaces were utilized and actively responding to member needs, WeWork Japan solidified its position as a preferred co-working space provider in the region. This case study serves as a testament to the power of data-driven decision-making in the co-working industry.